FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

How soon must I cancel my appoinment?


You must cancel your appointment within 24 hours of your scheduled appointment date and time.




Do I need to provide any of the cleaning products/materials or equiptment?


No. Not unless you have some specific products or equipment you want us to use.




Do your wash windows?


Yes, we do.




If I do not cancel my appointment within 24 hours will there be a charge?


Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.




Can you clean a refregirator separately?


Yes, we can.




How long does it usually take to clean?


Min 3 hours




Do you charge hourly?


No, we don't. We charge one amount per performed cleaning services.




What kind of supplies do you use?


In case a customer has any kind of allergy we'll use hypoallergenic supplies. In other cases, we do usually discuss the supplies with a customer.




How do you accept payment?


We accept credit/debit cards, Zelle transfers and cash.




Do you carry liability insurance?


Sure, we do.





Billing & Pricing

Payments Accepted

Credit/Debit, Zelle, cash

Cancellation Policy

No charge if cancelled within 24 hours before scheduled appointment. Charge of 1/2 total price if  the appointment not cancelled within 24 hours. 

Anna`s sunshine cleaning

Head Office
Operating Hours

Davenport, FL 33897

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: 9am - 8pm

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305-877-5271

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